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Testimonials

  • Jimmy was outstanding!
    Jimmy was outstanding! He was service-oriented, knowledgeable, attentive, personable, kind and very courteous, and respectful. I would value him as an A+ team member and would recommend any promotions available to him at any time!

    - Debbie D.

  • Extremely pleased!
    Extremely pleased. Jordan is a professional: Enjoys his work & produces excellent results; very respectful, knowledgeable & thorough. The company does follow up on your satisfaction/ and is willing to leave testing instruments installed in your problem area in order to provide an accurate solution to your particular situation. I definitely would recommend their business based on the resolution of my plumbing repairs.

    - Jacqueline R.

  • Very professional, on time and did great work! Would recommend Gator Drain and Plumbing to everyone.
    Jordan went above and beyond to ensure the backup of our toilet and drain were fixed. Our toilet was also leaking around the seal and he fixed it. Very professional, on time and did great work! Would recommend Gator Drain and Plumbing to everyone.

    - Tasha G.

  • I highly recommend Gator Drain & Plumbing to anyone in need of their services.

    The Tech that arrived, Jordan could not have been nicer, more professional or presentable, he proceeded with the job in a very methodical and caring manner working as neatly as possible for a dirty job. All work was completed in a very timely and professional manner, with everything back together and working properly. It was a pleasure to have Jordan in our home, he had great respect for our home and cleaned up leaving it as nice as he found it. We found Gator Drain & Plumbing To be at the Head of Their Game with Very Nice, Professional Looking Trucks, that appeared to be Well Equipped and Organized, we were very pleased with the price we were quoted upfront and felt we got real value for Our Money. I highly recommend Gator Drain & Plumbing to anyone in need of their services.


    PS. My Qualifications for this Review are that I ran a Fairly Large HVAC/R Service Organization in New York City for more than 45 Years, before coming to Florida to retire.

    - Robert W.

  • I would recommend their services!
    James was quick to unclog my pipes but there is a problem with my drain pipes that will require further work. I am aware of the problem and agree with the tech, James. I do NOT feel taken advantage of in any way. James was personable, efficient, and maintained covid-19 directives. I would recommend their services.

    - Karen M.

  • Five Star Service!
    I noticed my toilet was leaking and I put in a claim to my home warranty company. GDP contacted me the next day via a recording that said they would’ve out the next day between 3:00pm and 8:00pm. Turns out I had an appointment that day and could not be at home. I called the GDP office and Kelley was fabulous. She asked if I was home as she could send someone else right now but I was not home so she rescheduled for today between 9am and 11am. Ed came around 10:00am. He was very knowledgeable and friendly. He fixed the immediate problem and advised me to put in an insurance claim for the resultant damage. I told him he gave me Five Star Service and I will not use any other plumber going forward! Thank you GDP!

    - Beth P.

  • All In All, A Great Experience
    Outstanding. Responsive and flexible support scheduling appointment, with excellent execution. Alex arrived on time and was courteous, professional, and efficient. All in all, a great experience and am recommending highly

    - Tom L.

  • They Fixed Everything Quickly
    Unfortunately, Gator was the fourth plumber to come to my home in 3 months, but I could tell right away that they would be the last plumbers who needed to come out. They fixed everything quickly and didn’t try to sell me parts I didn’t need. Thank you.

    - Cora G.

  • Outstanding Service, Above and Beyond
    When my 2-year old water heater showed signs of failing, the owner got involved and negotiated a replacement from the manufacturer. When the manufacturer refused to pay for the labor to replace their product, the owner took it on himself to do the work for free. He showed up early, did a very professional job, and told me he will no longer be doing business with that manufacturer. He apologized for the manufacturer's attitude and made it all right. Outstanding service, above and beyond.

    - George J.

  • High Quality Work at a Fair Price
    We were fortunate enough to cross paths when our home warranty company sent our Gator Drain & Plumbing for some work that had previously been "Completed" by "another" company they sent. David was very honest, up front and friendly. It's always been hard to find a good, honest plumber, and Gator is exactly that. High quality work at a fair price. They are our go to for our commercial buildings as well now. A very high recommend

    - Ron K.

  • 5 stars for service, punctuality, work done and communication
    Jordan showed up on time and did a great job! Would definitely reccomend. He took the time to thoroughly listen to our issue. Was ready with all of his tools and stuff to protect our wood floors. There are roots in our line, but was able to help today and with next steps. 5 stars for service, punctuality, work done and communication. It was hard to get a company out here quickly and Gator was much easier to work with than the other companies we contacted. Extra bonus was that our toddler was comfortable with him in the house and Jordan took the care to ensure her safety.

    - B.F.

  • I recommend them with no reservations
    I have been having bizarre water pressure issues at a house I had recently purchased. Gator helped to identify the issues (both city and my connection) and got it resolved.

    I recommend them with no reservations. Great HONEST people to work with.

    - Mike V.

  • We couldn’t be more happy or satisfied with our service
    I just have to say the crew is amazing they solved all of our issues with our piping! they fixed Our palm tree root issues in our pipes without causing damage to the yard. All the digging was was Done by hand to cause minimal damage to our beautiful yard. We couldn’t be more happy or satisfied with our service. Not to mention they personally have facilitated plumbing issues within my own work office. Highly recommended!

    - Charlene L.

  • Knew exactly what the problem was
    Rick was extremely professional. Knew exactly what the problem was just be listening to the loud noise coming from the garbage disposal. Took a few minutes to correct the problem. Disposal is working perfectly! He didn't even mind our "Large" annoying dog who wouldn't leave him alone. I highly recommend Rick and Gator Drain and Plumbing!

    - Cheryl M.

  • The best so far
    We had no water. Mr Jennings came out to check the problem and fixed it for us this afternoon. I am absolutely greatful for this company. We have had companies come out in the past three years that we have been at our home and this has been the best so far. Highly recommended. Thank you Dan Jennings.

    - Jesse L.

  • They have the best and most dedicated team
    Much recommended drainage and plumbing services in the whole area. The Gator drainage and plumbing services left no stone turned to figure out how to open our sewage system and clean it properly. They have the best and most dedicated team to do it. They bought all the equipment and everything on their own. Thank you, team, for your wonderful assistance. They not only treated our sewage system but also disposed off all the garbage that came out of it and their team cleaned the whole area very well. We didn't bothered much ones they started their task and within very less time they produced the excellent result. Thank you team.

    - Genesis M.

  • He was extremely personable and knowledgeable
    Gator Drain and Plumbing was dispatch to me via a home warranty and I am so happy they were. I can't say enough about how amazing my tech Bruce C. was! He was extremely personable and knowledgeable which is very hard to find these days! I recently purchased my home and he was not only able to fix my problem but also explain elements of my new home that I was unaware of. I sincerely hope the owner realizes what an asset they have in him!

    - Robin P.

  • This company is top notch
    I had a hot water heater that finally quit. I have American Home Shield insurance and let them know about it Wednesday evening. First thing Thursday morning Kelley from Gator Drain called to set up an appointment. Long story short by 2 pm Thursday afternoon I have hot water running in the house again. This company is top notch from Kelley and Nicole on the phone to Steve who came out to do the work (and help move junk in the garage to get to the water heater!). I spoke to Steve at length during the work and from our conversations I would never go anywhere else for any plumbing work and would highly recommend them to all my friends and neighbors.

    - Jeff S.

  • I was overwhelmed by his work
    A Truly amazing, reliable Professional company. My wife and I just moved here and needed a new hot water heater and some plumbing work. Lori & David were a Blessing to work with to fix all our issues. The service Technician, Jim is a Master of plumbing, Professional, clean work and pays attention to detail. I was overwhelmed by his work. Thank you Gator Plumbing. I highly recommend your company and look forward to working with you in the future.

    - Joe M.

  • outstanding service
    Bruce was a pleasure to have service our hot water heater

    - Prompt service through home advisor

    North Fort Myers, FL