Testimonials

  • Five Star Service
    I noticed my toilet was leaking and I put in a claim to my home warranty company. GDP contacted me the next day via a recording that said they would’ve out the next day between 3:00pm and 8:00pm. Turns out I had an appointment that day and could not be at home. I called the GDP office and Kelley was fabulous. She asked if I was home as she could send someone else right now but I was not home so she rescheduled for today between 9am and 11am. Ed came around 10:00am. He was very knowledgeable and friendly. He fixed the immediate problem and advised me to put in an insurance claim for the resultant damage. I told him he gave me Five Star Service and I will not use any other plumber going forward! Thank you GDP!

    - Beth P.

  • All In All, A Great Experience
    Outstanding. Responsive and flexible support scheduling appointment, with excellent execution. Alex arrived on time and was courteous, professional, and efficient. All in all, a great experience and am recommending highly

    - Tom L.

  • They Fixed Everything Quickly
    Unfortunately, Gator was the fourth plumber to come to my home in 3 months, but I could tell right away that they would be the last plumbers who needed to come out. They fixed everything quickly and didn’t try to sell me parts I didn’t need. Thank you.

    - Cora G.

  • Outstanding Service, Above and Beyond
    When my 2-year old water heater showed signs of failing, the owner got involved and negotiated a replacement from the manufacturer. When the manufacturer refused to pay for the labor to replace their product, the owner took it on himself to do the work for free. He showed up early, did a very professional job, and told me he will no longer be doing business with that manufacturer. He apologized for the manufacturer's attitude and made it all right. Outstanding service, above and beyond.

    - George J.

  • High Quality Work at a Fair Price
    We were fortunate enough to cross paths when our home warranty company sent our Gator Drain & Plumbing for some work that had previously been "Completed" by "another" company they sent. David was very honest, up front and friendly. It's always been hard to find a good, honest plumber, and Gator is exactly that. High quality work at a fair price. They are our go to for our commercial buildings as well now. A very high recommend

    - Ron K.

  • 5 stars for service, punctuality, work done and communication
    Jordan showed up on time and did a great job! Would definitely reccomend. He took the time to thoroughly listen to our issue. Was ready with all of his tools and stuff to protect our wood floors. There are roots in our line, but was able to help today and with next steps. 5 stars for service, punctuality, work done and communication. It was hard to get a company out here quickly and Gator was much easier to work with than the other companies we contacted. Extra bonus was that our toddler was comfortable with him in the house and Jordan took the care to ensure her safety.

    - B.F.

  • I recommend them with no reservations
    I have been having bizarre water pressure issues at a house I had recently purchased. Gator helped to identify the issues (both city and my connection) and got it resolved.

    I recommend them with no reservations. Great HONEST people to work with.

    - Mike V.

  • We couldn’t be more happy or satisfied with our service
    I just have to say the crew is amazing they solved all of our issues with our piping! they fixed Our palm tree root issues in our pipes without causing damage to the yard. All the digging was was Done by hand to cause minimal damage to our beautiful yard. We couldn’t be more happy or satisfied with our service. Not to mention they personally have facilitated plumbing issues within my own work office. Highly recommended!

    - Charlene L.

  • Knew exactly what the problem was
    Rick was extremely professional. Knew exactly what the problem was just be listening to the loud noise coming from the garbage disposal. Took a few minutes to correct the problem. Disposal is working perfectly! He didn't even mind our "Large" annoying dog who wouldn't leave him alone. I highly recommend Rick and Gator Drain and Plumbing!

    - Cheryl M.

  • The best so far
    We had no water. Mr Jennings came out to check the problem and fixed it for us this afternoon. I am absolutely greatful for this company. We have had companies come out in the past three years that we have been at our home and this has been the best so far. Highly recommended. Thank you Dan Jennings.

    - Jesse L.

  • They have the best and most dedicated team
    Much recommended drainage and plumbing services in the whole area. The Gator drainage and plumbing services left no stone turned to figure out how to open our sewage system and clean it properly. They have the best and most dedicated team to do it. They bought all the equipment and everything on their own. Thank you, team, for your wonderful assistance. They not only treated our sewage system but also disposed off all the garbage that came out of it and their team cleaned the whole area very well. We didn't bothered much ones they started their task and within very less time they produced the excellent result. Thank you team.

    - Genesis M.

  • He was extremely personable and knowledgeable
    Gator Drain and Plumbing was dispatch to me via a home warranty and I am so happy they were. I can't say enough about how amazing my tech Bruce C. was! He was extremely personable and knowledgeable which is very hard to find these days! I recently purchased my home and he was not only able to fix my problem but also explain elements of my new home that I was unaware of. I sincerely hope the owner realizes what an asset they have in him!

    - Robin P.

  • This company is top notch
    I had a hot water heater that finally quit. I have American Home Shield insurance and let them know about it Wednesday evening. First thing Thursday morning Kelley from Gator Drain called to set up an appointment. Long story short by 2 pm Thursday afternoon I have hot water running in the house again. This company is top notch from Kelley and Nicole on the phone to Steve who came out to do the work (and help move junk in the garage to get to the water heater!). I spoke to Steve at length during the work and from our conversations I would never go anywhere else for any plumbing work and would highly recommend them to all my friends and neighbors.

    - Jeff S.

  • I was overwhelmed by his work
    A Truly amazing, reliable Professional company. My wife and I just moved here and needed a new hot water heater and some plumbing work. Lori & David were a Blessing to work with to fix all our issues. The service Technician, Jim is a Master of plumbing, Professional, clean work and pays attention to detail. I was overwhelmed by his work. Thank you Gator Plumbing. I highly recommend your company and look forward to working with you in the future.

    - Joe M.

  • outstanding service
    Bruce was a pleasure to have service our hot water heater

    - Prompt service through home advisor

  • On Time, professional and fixed a problem that Aztec couldn't find
    I will be referring to everyone.!!! Dan has more knowledge than any plumber I have ever had to deal with.

    - Anonymous

    Cape Coral, FL
  • Customer service, value for service provided, fast response to our needs, all five-star!
    Dan was great. Customer service, value for service provided, fast response to our needs, all five-star! Will definitely place in my list of contractors.

    - John K.

  • Went above and beyond
    Great customer service. Went above and beyond to make us happy Big expensive job but done beautifully. Will call them for any plumbing issues.

    - Barb S.

  • The plumber came at the scheduled time and completed all the work timely.
    The plumber came at the scheduled time and completed all the work timely...we will be happy to call on Gator Plumbing again!!

    - Al M.

  • Excellent service - timely, clean, and explained everything
    Excellent service - timely, clean, and explained everything - also very reasonably priced.

    - Linda P.

  • The work area was cleaned-up well, and the finished project looked lovely.
    Very professional and timely. The plumber was fast and through. The work area was cleaned-up well, and the finished project looked lovely. Very pleased with the work and would use them again.

    - Homeowner

  • KEVIN was prompt, professional and very efficient installing 2 new toilets in our home.
    Very pleased with service. KEVIN was prompt, professional and very efficient installing 2 new toilets in our home. He cleaned the areas where he worked and did a great job. He was very pleasant too.

    - Susan M.

  • They replaced 3 outdoor faucets and an inside shower valve and kit without damaging any tile.Yeah!!
    This our vaca home and was able to give them a code to access the interior. They replaced 3 outdoor faucets and an inside shower valve and kit without damaging any tile.Yeah!!

    - Jeannie B.

  • The plumber was early and very quickly, was very pleasant and the bill was the lowest I've ever paid a plumber to unclog a drain.
    The plumber was early and very quickly, was very pleasant and the bill was the lowest I've ever paid a plumber to unclog a drain. Highly recommend them.

    - Cheryl C.

  • The technician quickly analyzed the problem and provided a cost effective cure.
    The technician quickly analyzed the problem and provided a cost effective cure. He did the project for the cost of a service call which was less than I expected.

    - Stephen Y.

  • He was pleasant and professional.
    The firm communicated by phone, text, and email. Showed up on time, did work efficiently and with good results. Charged advertised price. Highly satisfied. The plumber said good things about the company as a workplace. He was pleasant and professional. Recommend without reservation.

    - Gerald P.

  • Showed up on time and worked very well with us to get things going and working great.
    Kept me aware of appointment with reminders. Showed up on time and worked very well with us to get things going and working great.

    - Homeowner

  • Gator Drain and plumbing showed up on time and replaced the cartridge in about 20 minutes.
    The cartridge in a Moen shower faucet failed (no hot water). I was unable to remove the cartridge myself due to mineral buildup. Gator Drain and plumbing showed up on time and replaced the cartridge in about 20 minutes. I would definitely use them again.

    - Jack V.

  • The project was completed in a timely fashion and did an excellent job.
    Very happy with using Gator Drain and Plumbing, LLC. The project was completed in a timely fashion and did an excellent job.

    - Homeowner

  • We were most impressed with the speedy response and the technician's know-how.
    Gator installed an A.O.Smith 50gal water tank early January 2017. " months later the heater started leaking. The first sign of a problem was the electrical breaker which flipped OFF twice in a couple of days and then a puddle of water. I emailed and sent a couple photos to Gator and they sent out a technician that same day. After looking at the problem and phoning his office Gator installed a new 50 gal. STATE heater. The technician showed me the problem which was related to poor quality manufacturing and parts used resulting in water leaking out of the area where the electrical wires were attached. He also stated that Gator had had problems with A.O. Smith water heaters but none with State this year (only 2 months). We were most impressed with the speedy response and the technician's know-how. We can recommend this company.

    - Homeowner

  • They actively seek ways to save the customer money.
    The owner and all the plumbers who work for him are great. They actively seek ways to save the customer money. They show up when they say they will and do the job as promised. This company is a keeper!

    - Suellen R.

  • Very pleased with the service and work performed.
    Workers were very nice, polite and knew what they were doing. very pleased with the service and work performed.

    - Willie D.

  • Work was done quickly and correctly (I used to work with plumbing).
    Called quickly after requesting a quote to hook up the water supply to refrigerator. Work was done quickly and correctly (I used to work with plumbing). The sales person was thorough and polite. Tech was on time and friendly had to go get a few parts but finished the job without any issues and we now have Ice and Water to the refrigerator. Will definitely use again!

    - Kenneth K.

  • The owner and staff are exceptional, caring and truly interested in helping.
    The owner and staff are exceptional, caring and truly interested in helping. I had an issue that could have prevented my family going without water for 3 days after Thanksgiving, If only the first subcontractor recognized he is not a plumber.

    - Cheryl N.

  • We were pleased with their work and would call on them again.
    Gator Drain and Plumbing quickly assessed and solved our problem. They returned promptly and completed the job professionally and courteously. We were pleased with their work and would call on them again.

    - Josh & Heather S.

  • They finished the job quickly and they cleaned up any debris.
    They were very flexible regarding scheduling. They arrived on time. The cost of the project was very reasonable. They finished the job quickly and they cleaned up any debris. I will definitely use them the next time I need a plumber.

    - Ron K.

  • The plumber did the work in a timely fashion, answered all my questions, and gave me a quote on a future project.
    The plumber did the work in a timely fashion, answered all my questions, and gave me a quote on a future project. Everyone I spoke with was polite and helpful. I would certainly recommend Gator Plumbing to friends.

    - Homeowner

  • Without a doubt, the most engaging and pleasant experience with any contractor we've dealt with, ever!
    You see the leak; you go on youtube to see how to fix this yourself; you think twice and contact Gator Drain and Plumbing, LLC. Thank goodness I made that choice. There are unforeseen problems that only qualified plumbers recognize because of their experience and knowledge of parts and tools needed. This was one of them. Saved myself the heartache of numerous trips to a hardware store, and the possibility of breaking something more by attempting this myself. Not only did I get the quality work performed, but learned a lot in our conversation about softeners and hot water heaters, among many, many other topics on plumbing that will be invaluable for our future needs. Without a doubt, the most engaging and pleasant experience with any contractor we've dealt with, ever! If you have any plumbing issues or needs, you must call this company for quotes and advice. You will not be disappointed.

    - Ron N.

  • They problem solved and finished the project
    There were a lot of special circumstances that made the project much more difficult than expected. They problem solved and finished the project...also fixed a problem that would make it much easier to access or replace in future. Grateful for that.

    - Linda W.

  • Showed up on time, actually early, which was great.
    Showed up on time, actually early, which was great. Very polite and knowledgeable. Grateful for our business. Would definitely call them again, if needed.

    - Garrett K.

  • The installer was very knowledgeable and took away my anxiety of doing this project because he exuded so much confidence.
    From the secretary who took the call to the installer who did the repair work, everyone was very cordial and professional. They helped me in a timely manner. The installer was very knowledgeable and took away my anxiety of doing this project because he exuded so much confidence. They were very good about cleanliness and kept everything very clean, which is important to me. As the project went on I thought about additional things I needed to be done and he was so polite to get those things done as well. I highly recommend Gator Plumbing to anyone who likes high-quality work and cares about their home. I will certainly use them again and will be recommending them to my family and friends. I was so pleased with Gator Plumbing. A neighbor came by and I introduced Gator Plumbing to them if they needed a plumber. In today's world, it's certainly refreshing to find a company that has this kind of quality in their work as well as concern for customer satisfaction.

    - Don M.

  • Overall, I appreciate their level temperament, persistence and customer value delivered.
    Gator practices good customer interpersonal skills & professional communication. When asked, they take the time to fully answer your questions including explaining the pros and cons of alternate actions. Gator rescheduled the project to the next day and then arrived an hour late. Work was further delayed by two trips to get additional or correct needed supplies. Hidden project challenges exasperated the servicemen and customer. Overall, I appreciate their level temperament, persistence and customer value delivered.

    - Lou P.